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Archive for Public Relations

Lance Armstrong 2.0: The re-branding of a disgraced superstar

By Joe Rassenfoss · Comments (0)
Wednesday, January 16th, 2013
Lance Armstrong during his interview (OWN)

Lance Armstrong during his interview (OWN)

It’s safe to say the damage has been done, when it comes to the Lance Armstrong “brand.”

Although he is finally confessing (sort of) to the doping so many have accused him of,  the onetime “hero” now seems more “zero” not only for his transgressions, but also his vocal attacks over the years on anyone who would suggest he was acting illegally. He’s been stripped of his titles and left to do legal battle with sponsors over money they want back.

And frankly, it’s likely to get worse if and when he finally testifies under oath before the World Anti-Doping Agency in an effort to get his lifetime competition ban lifted.

So what’s a disgraced superstar to do? Ashley Fetters of The Atlantic asked some branding pros for their suggestions, which ranged from “confess” to “take up a new charity.” Truth be told, this is good advice for building a better Lance Armstrong, not just his brand.

Give it a read and see what you think. Then watch Lance’s interview with Oprah on Thursday and Friday to see if he appears capable of rebuilding his life.

Contact R&R Media today to find out how we can help you with media relations, crisis management, corporate reports, social media and other communication needs.

Comments (0)
Categories : Public Relations
Tags : Lance Armstrong, Lance Armstrong's image, Oprah Winfrey

Yelp knows when you’ve been posting fake reviews and plans to make you pay

By Joe Rassenfoss
Tuesday, November 20th, 2012

Yelp now slaps “Alerts” on the pages of businesses that pay for fake reviews.

If you’re in the business of media relations, you’ve heard this request: “Can you get someone (Or can you?) write good reviews for our business on Yelp?”

The answer should always be “No.” Anyone who tries to “manage” reviews by paying for them is missing the point. One “real” review by a happy customer is better than five “fake” reviews. Besides, those who pay for fake reviews are inviting people to call them out.

And not just other people. Yelp has taken a more Read More→

Categories : Public Relations

R&R Media helps Cafe 180 grow awareness, fundraising

By Joe Rassenfoss
Tuesday, June 12th, 2012

 

Chef Tyler Wiard of Elway’s shares a smile with Cafe 180 Chef Dirk Holmberg at the sold-out “Chefs 180.”

Cafe 180 opened in 2010 with a goal of eliminating hunger in the neighborhood surrounding its South Broadway location in Englewood.

The lunch-only restaurant has a philosophy modeled after SAME Café on Colfax Avenue in Denver, feeding all people regardless of their ability to pay.Those who CAN pay make a donation for lunch and can also “pay-it-forward” with an added donation. Those who can’t pay are Read More→

Categories : Public Relations
Tags : Cafe 180, Colorado, Elway's, end hunger, Englewood Colorado, Lori Midson, pay it forward, Strange Brewing Co., Tyler Wiard

Indianapolis creates “Social Media Command Center” to help Super Bowl visitors

By Joe Rassenfoss · Comments (0)
Tuesday, January 31st, 2012

The city of Indianapolis has its hands full this week as an expected 150,000 sports fans descend on the midwestern destination for the Super Bowl.

All those newcomers will have a lot of questions about how to get around, good places to eat, and more. The host committee for the Super Bowl has launched a one-of-a-kind effort to provide answers: a social media command center.

It’s a big undertaking, according to this story by Mashable: “A team of (50) strategists, analysts and techies will monitor the digital fan conversation via Facebook, Twitter and other platforms from a 2,800-square-foot space downtown … The team will tweet directions to fans in search of parking, direct visitors to Indianapolis’s best attractions, and stand by to provide information in case of a disaster.”

The city isn’t the only entity trying to use social media to expand its reach. Advertisers are also looking for ways that social media can expand the impact of their multi-million dollar spots during the game. See how.

Consumer research forecasts that 60 percent of fans watching the Super Bowl will also be tied into a second screen such as a smartphone or tablet. Will you?

 

Comments (0)
Categories : In the News, Public Relations
Tags : Indianapolis, social media command center, Super Bowl, Super Bowl Indianapolis

How would YOU have handled Paula Deen’s diabetes announcement?

By Joe Rassenfoss · Comments (0)
Monday, January 23rd, 2012

Paula Deen

Paula Deen’s announcement (some have called it a confession) of a Type 2 diabetes diagnosis has provoked reaction ranging from supportive to derisive.

Much of the negativity derives from the Queen of Comfort Food’s decision to wait three years to reveal her diagnosis. Some have said that her employers at Food Network only found out a week before she broke the news, at which time it was revealed she would endorse a diabetes drug.

“Thinking of getting into the leg-breaking business, so I can profitably sell crutches later,” tweeted celebrity chef and Travel Channel host Anthony Bourdain, long a Deen critic. Here’s what he said before the diagnosis.

Bourdain wasn’t alone in his criticism. A number of diabetics called her a “hypocrite” for hiding the disease.

For her part, Deen said this won’t change the way she cooks and that she has always preached moderation. And the day AFTER the news (and criticism) broke, she announced she would be donating some of her endorsement to the American Diabetes Association (ADA).

Could this have been handled in a way that allowed Deen to remain a Food Network star AND become a respected spokesperson for the diabetes drug maker? No one will ever know, but it’s a safe bet that Deen (and anyone else with difficult news to reveal) would be better off if they followed these simple rules:

  • Reveal the news in a timely fashion. Three years, too long. Six months, or however long it took her to get her health management program going, is reasonable.
  • Be honest about how it impacts your work. She could have been more explicit about healthier ways to eat during interviews than just saying “moderation” was important.
  • It’s better to give than receive. Better to announce on Day One that she would be giving some of her endorsement money to the ADA.

But that’s just we think here at R&R Media. What would YOU have told Paula?

Comments (0)
Categories : In the News, Public Relations
Tags : Anthony Bourdain, Paula Deen, Type 2 Diabetes

Tell the truth: Do you find this North Dakota advertisement inappropriate?

By Joe Rassenfoss · Comments (1)
Tuesday, January 17th, 2012

“There’s a fine line between stupid and clever.”

Fictional rocker David St. Hubbins (portrayed by Michael McKean) utters those immortal words in the mockumentary “This Is Spinal Tap,” but it wouldn’t surprise us if the folks at the North Dakota tourism division have been mumbling the same thing.

Seems the tourism folks created a campaign designed to highlight nightlife in that state. One of the ads they created (see the photo) showed some men and women flirting with the message: “Drinks, dinner, decisions. Arrive a guest. Leave a legend.”

The uproar that followed (Read about it here) led to the ad being pulled off the Facebook page where it was posted for comments and a lot of internal soul searching among the tourism people, who said the print ad was aimed at Canadian tourists (maybe THAT explains it!).

What do YOU think? Is it in bad taste or are people over-reacting?

Need help with media relations? Want to learn more about social media? Talk to R&R Media.

Comments (1)
Categories : Public Relations
Tags : controversial ad, North Dakota, North Dakota tourism, North Dakota tourism controversy

Welcome to the blog

By Joe Rassenfoss · Comments (0)
Friday, December 9th, 2011
Joe R Mug

Finally! After putting off the process (being busy has its downside) for too long, I’ve launched a website for R&R Media LLC, my media relations company. Read More→

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Categories : Public Relations, Things to Do

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